Privacy Policy

Privacy Policy
Effective Date: 9/01/2025
Company Name: CAAC Holdings LLC | Xtinio Consulting (“Xtinio, CAAC Holdings LLC | Xtinio Consulting ” “we,” “us,” or “our”)
Website: https://www.xtinio.com

1. Introduction

Xtinio Consulting values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and SMS communications. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:
– Personal Information: Name, email address, phone number, company name, and other details you provide through forms, registrations, or SMS opt-ins.
– SMS Data: When you register or communicate with us via SMS on our toll-free number, we may collect your mobile number, message content, delivery data, and timestamps.
– Usage Data: Information about how you use our website, including IP address, browser type, device identifiers, pages visited, and interactions with our services.
– Business Information: If you inquire about or purchase consulting services, we may collect relevant business details necessary to fulfill your request.

3. How We Use Your Information

We use the information we collect to:
– Provide, operate, and improve our consulting services.
– Respond to your inquiries and communicate with you.
– Send you SMS notifications, service updates, or marketing communications (only with your consent).
– Comply with legal obligations and enforce our terms of service.
– Protect against fraud, unauthorized use, or illegal activity.

4. SMS Communications

By providing your phone number, you consent to receive SMS messages from Xtinio Consulting.
– Opt-In: You may opt in through online forms, service agreements, or by texting us directly.
– Opt-Out: You can opt out at any time by replying “STOP” to any message. After opting out, you may continue to receive important service-related messages (e.g., confirmations, billing notices) as permitted by law.
– Message & Data Rates: Standard message and data rates may apply, depending on your carrier.
– Frequency: The frequency of messages varies depending on your interactions with us.
We never sell, rent, or share your phone number with third parties for their marketing purposes.

5. Sharing of Information

We may share information only in the following cases:
– With trusted vendors or service providers who assist in operating our business (e.g., SMS carriers, IT providers), under confidentiality agreements.
– When required by law, regulation, or court order.
– In connection with a merger, acquisition, or sale of assets.
We do not sell or trade your personal data.

6. Data Security

We implement industry-standard technical, administrative, and physical safeguards to protect your information against loss, theft, unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:
– Access, correct, or delete the personal information we hold about you.
– Withdraw consent for SMS or marketing communications at any time.
– Request details about how your data is used and shared.
To exercise these rights, please contact us at [Insert contact email].

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience, analyze traffic, and customize content. You may disable cookies through your browser settings, but some features of our site may not function properly.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us, and we will promptly delete it.

10. International Users

If you are accessing our website or services from outside the United States, please note that your information will be processed and stored in the United States and subject to U.S. privacy laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, you may contact us:
Xtinio Consulting – CAAC Holdings LLC
Email: info@xtinio.com
Phone: (844) 498-4646 | (737) 290-1865
Website: https://www.xtinio.com

13. Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

14. Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Xtinio Consulting | CAAC Holdings LLC, from (844) 498-4646 | (737) 290-1865 regarding delivery notifications. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (844) 498-4646 | (737) 290-1865 or go@xtinio.com. Mobile opt-in information is never shared with third parties.